Terms & Conditions

Welcome to StitchByEV! By using our website, you agree to the following Terms and Conditions. Our products are handmade, meaning slight variations in size, color, or design may occur, adding to their unique charm. Custom orders are made to your specifications and cannot be canceled or refunded once confirmed. Please allow 3-14 business days for production and shipping, as delays may occur due to factors beyond our control. Payments must be made in full at the time of purchase, and prices are subject to change without notice. We currently ship throughout the United States, but we are not responsible for items lost or damaged during shipping—though we’ll do our best to assist you. Custom-made products are non-refundable, as well as ready-made items. If you receive a defective product, please contact us within 5 days with proof of purchase for a replacement or refund. All website content, including text, images, and designs, is the property of StitchByEV and may not be reproduced or distributed without permission. Your personal information is used solely to process orders, as detailed in our Privacy Policy. We are not liable for any damages resulting from the use of our website or products, and we reserve the right to update these terms at any time. For questions, contact us at StitchByEV@gmail.com. By placing an order, you acknowledge that you have read, understood, and agreed to these terms.